Question 1

What is a Fractional COO?

Accepted Answer

A Fractional COO is a senior-level operations executive who works with your business on a part-time or project basis. You get the strategic thinking, systems-building expertise, and leadership of someone who has operated at a high level — without paying the $150,000 to $200,000 a year it would cost to bring that person on full-time.

Question 2

What size law firms do you work with?

Accepted Answer

We specialize in solo practitioners and small firms with 1 to 10 attorneys. Our service tiers are specifically designed for this range — from solo practitioners just getting started with systems (Starting Momentum) to firms with 5–10 attorneys in active growth mode (Full Momentum).

Question 3

How much does it cost?

Accepted Answer

We believe in transparent pricing. Our Momentum Diagnostic assessment is $1,500 (credited toward any retainer). Retainer tiers start at $2,500/month for solo practitioners and go up to $7,500/month for embedded fractional COO support. We also offer The Momentum Method, a 10-week group program, at $2,997 per attorney. Full pricing details are on our Pricing & Packages page.

Question 4

How is this different from hiring a practice manager or office manager?

Accepted Answer

A great office manager runs the office. A Fractional COO redesigns how the office runs. It's the difference between managing existing operations and building better ones. Many of our clients find that their staff performs better once we've clarified roles, built proper systems, and created accountability frameworks.

Question 5

How is this different from hiring a consultant?

Accepted Answer

Most consultants write a report and disappear. We embed in your firm. We learn your people, your workflows, your clients, and your goals. Then we build the systems together — with your team — and stay until they stick. We don't just advise. We implement.

Question 6

What is The Momentum Method?

Accepted Answer

The Momentum Method is our 10-week live group program for attorneys who want to build operational systems themselves with expert guidance. You get live weekly sessions, proven templates, and a cohort of peers — all for $2,000. It's the same Efficiency → Strategy → Growth framework we use with 1:1 clients, adapted for a group learning environment.

Question 7

We're too busy to take this on right now.

Accepted Answer

That's the most common thing we hear — and it's the clearest signal that now is exactly the right time. Being too busy to fix what's making you too busy is the definition of the problem we solve. Our process is designed to minimize disruption. We handle the heavy lifting.

Question 8

How long does an engagement typically take?

Accepted Answer

The Momentum Diagnostic is completed in 10 business days. Retainer engagements have a 6-month minimum — that's the time needed to build real systems and see measurable results. The Momentum Method group program runs 10 weeks. After any engagement, many clients continue with lighter ongoing support.

Question 9

Do you help new law firms get started?

Accepted Answer

Yes. We work with attorneys launching new firms on everything from business registration and software setup to hiring, policy creation, and establishing operational workflows from day one. Starting with systems in place is dramatically more effective than retrofitting them later.

Question 10

What is the Momentum Diagnostic?

Accepted Answer

It's a $1,500 hands-on operational assessment where we audit your workflows, technology, billing, and team structure. You receive a written Diagnostic Report with findings, a Red/Yellow/Green scorecard, quick wins, and a 90-day roadmap. The fee is credited in full toward any retainer tier if you sign within 30 days.

Question 11

Do you work with firms outside of California?

Accepted Answer

Yes. We serve clients both locally in Los Angeles and remotely nationwide. All of our services can be delivered virtually, and most of our clients work with us remotely.

Question 12

How do I get started?

Accepted Answer

Book a free 30-minute Discovery Call. No pitch, no pressure — just an honest conversation about where your firm is today and what's possible. From there, we'll recommend the right path forward, whether that's the Diagnostic, a retainer tier, or The Momentum Method.

Question 13

What is the Firm Ops Toolkit?

Accepted Answer

The Firm Ops Toolkit is a collection of operational templates, checklists, and frameworks built specifically for solo and small law firms. It covers intake, workflow, billing, technology, hiring, and more. Every template is the same one we use with our 1:1 retainer clients, adapted so you can implement it yourself. It is a one-time purchase with instant delivery.

Question 14

What is the difference between the Momentum Method Self-Paced and the live cohort?

Accepted Answer

The content and framework are the same: Efficiency, Strategy, Growth. The self-paced version is ten on-demand video modules you work through on your own schedule. The live cohort is a 10-week program with weekly group sessions led by Donisha, peer community, and direct feedback. The self-paced program is ideal if you prefer flexibility. The live cohort is ideal if you want accountability, community, and expert guidance in real time.

Frequently Asked Questions